FAQ
Q: Do I need previous knowledge in yoga?
A: No! All beginners are welcome! The class will be taught for All Levels, so you can take it as little or advanced as you'd like.
Q: What can / should I bring to my class or event?
A: Please bring water, yoga mat and your good vibes! For Events, if you don't own a yoga mat, no worries! Please email hello@lylasoulyoga.de.
Q: What if i don’t feel comfortable with either english or german?
A: Each class will list which language the session will be taught it. If you would like to attend this session and don’t feel comfortable with the listed language, please reach out to us and we will do our best to accommodate you or reccomend another offering :)
Q: How / When should I arrive?
A: Please arrive at least 10 minutes prior to your session’s start time.
Q: How can I contact the organizer with any questions?
A: Please email the coordinator at hello@lylasoulyoga.de.
Q: What's the refund policy?
A: For classes, please let us know 6 hours prior to your start time. For Events, a 1 day return policy is provided and can be transferable to another customer or future Event if needed.
Q: i previously booked a Fyndery event that was postponed during covid and have not yet requested a refund?
A: Your ticket has been transferred to a online voucher via Fyndery that can be redeemed until 31, December 2021. Please reach out to us if you have any further questions or concerns.
Q: Is my booking transferrable?
A: All tickets are transferable, however, please email the name change to hello@lylasoulyoga.de.
Q: Cancellation or postponement due to certain circumstances?
A: Please note, we reserve the right to cancel at least two hours in advance if there are less than 2 sign ups and other unforeseen circumstances (ie, weather, event space, teacher, caterer, etc). A refund or voucher will be offered for a future course. Thank you for your understanding!